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at home

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General questions General questions

How can I find out about special offers?
Sign up for our newsletter here and we'll email you our special offers.

Do you gift wrap?
No, unfortunately we do not currently offer this service.

If I order an item for someone else will they see the price?
No, the paperwork will just show the name and address of the sender.

Can you send me a catalogue?
If you fill in this form, we'll post one out to you.

How do I find out about becoming a Consultant?
We can talk you through what's in it for you. If you fill in this form, we'll give you a call.

I haven't received the discount I expected
Please email us on services@vieathome.com, or call us on 0845 300 8022 (Monday - Friday 8:30am - 5:15pm). Please include your order reference in your email.

How do I add my discount code to an order?
In your shopping basket there is a box called coupon code. Add your code in here and click update and the discount will be applied automatically. If you have any problems email us on services@vieathome.com or call us on 0845 300 8022 (Monday - Friday 8:30am - 5:15pm)

I can't find what I am looking for on the website
It may be the item is out of stock, or it may have been discontinued. If a product is out of stock you will be able to click a link underneath the item and we will email you to let you know when the item is back in stock.